Real Customer Reviews
Hardwood Floor Reviews — Lake Norman NC
Every review below is pulled directly from our Google Business Profile — real homeowners, real projects, real results.
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Chandi Gilleran
June 2026 · Google Review
"Darin did an amazing job on my floors. The quality and craftsmanship that he puts into his work is unmatched! Would highly recommend if you want flooring installation done with expertise."
Mark Ourant
March 2026 · Google Review
"Awesome!!! Elegant floors made our 23 year old floors look new again. Prompt and very knowledgeable. I highly recommend."
Response from Elegant Floors NC
Mark, thank you so much for your review. It was a pleasure meeting and working with you and your wife. Thank you for your business! Please let us know if you need anything in the future.
Skipper Pond
January 2026 · Google Review
"It's a rarity a Google Review shows nothing but 5 Stars. Yet that's what Darin DESERVES. We are very pleased of the outcome. Couldn't have asked for better. Darin is very meticulous with his work. He's a straight shooter — said what he'd do, then did what he said and NEVER made any excuses. We'd highly recommend."
Response from Elegant Floors NC
Skipper, thank you so much for your review. It was a pleasure working with you and your wife on the project. We appreciate all the time and investment you made to help move the project forward. Thanks again for having us work on the hardwood floors, and let us know if we can help in the future.
David Harrison
September 2025 · Google Review
"Had Darin lay new red oak floors in large den and hallway. He also sanded and refinished our existing hardwoods in the house to match the new hardwoods. Couldn't be happier...quality work!!!"
Response from Elegant Floors NC
David, thank you so much for having us work on the hardwood floors. It was a pleasure working with you and your family. Let us know if you need anything in the future.
Kevin Fifield
November 2024 · Google Review
"Exceptional quality refinishing 50 year old red oak and new red oak! We wanted light floors to brighten up our home. Wow! Darin sanded the floors, then applied a two part Bona product called Red Out, then a NaturalSeal and a top coat of Bona Traffic HD Anti-Slip. The quality of product & craftsmanship is the best we have ever seen!"
Response from Elegant Floors NC
Kevin, thank you so much for your review. We appreciate the opportunity to work with you and your wife on the project. It was a pleasure working on the floors, let us know if we can help in anyway in the future.
Chris Magz
October 2024 · Google Review
"I had Elegant Floors assess the original 1968 white oak floors in my home to see if I could keep them and stain them with a natural appearance. After a comprehensive talk, Darin gave me exactly what I asked for. Darin with Elegant Floors has the knowledge, experience, and skillset to take on any flooring project."
Response from Elegant Floors NC
Chris, thank you so much for your review. It was a pleasure working with you on the project. The white oak floors turned out beautiful, so glad to see you put so much effort into restoring the beauty of your home. Let us know if you need anything in the future, thanks again.
Crystal Moore
September 2024 · Google Review
5-star rating
Response from Elegant Floors NC
Crystal thank you for your review, we appreciate it.
MarkZ
August 2024 · Google Review
"Hired Darin to install new hardwood flooring in one room that was previously carpet as well as refinish existing hardwoods throughout my home. Not only was Darin very personable and easy to work with, he made sure every step of the process was done with high accuracy, followed all standards for flooring, and performed the tasks with care and respect for my home. He was very trustworthy when it came to leaving my home in his care while I was moved out during the floor refinishing process and his pricing was fair. I couldn't believe my hardwood floors were the same flooring after he finished, they came out beautiful and flawless. Darin is a master at what he does and highly recommend choosing him for any of your flooring needs."
Response from Elegant Floors NC
Mark, thank you so much for your review. It was a pleasure working with you on the project. We really appreciate you trusting us with your home. Please feel free to contact us if you have any questions or need anything in the future. We appreciate your business!
GERRY ECKART
May 2024 · Google Review
"Very professional and detailed. We can highly recommend Elegant Floors."
Response from Elegant Floors NC
Gerry, thank you so much for your review. We appreciate the opportunity to work with you and your wife on the project. If you need anything in the future feel free to reach out to us. Thanks again!
Bill Meeker
April 2024 · Google Review
"We needed the original pinewood floors in our kitchen and breakfast areas plus one long hallway sanded and refinished in our nearly 100 year old home. Darin came out and measured the moisture content in the sub-flooring and determined we needed to seal the crawlspace — and he did not charge us for that consultation. We felt totally comfortable leaving him keys to the house while we went to the mountains for a week. He communicated with us frequently via text and Facetime. The transformation of the floors is simply amazing. The natural color finish brought out all the beautiful variations in the old one and a half inch wide pine flooring. Couldn't be more pleased."
Response from Elegant Floors NC
Bill, thank you so much for your review. We appreciate the opportunity to work on the hardwood floors. It was a pleasure working with you on the project. We are happy to know that you are happy with the finished floors. Please let us know if we can do anything to help you in the future. We appreciate your business!
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